Terms and conditions

Terms and conditions

By using Collxtion you are agreeing to the terms and conditions given below.

Our obligations

The Collxtion site administrators will undertake all reasonable steps to provide all users with a safe, secure and operational electronic portfolio system. If at any time you feel your rights as a user have not been upheld or you have any questions regarding the below, please contact us immediately.

Collxtion will occasionally be unavailable for short periods of time as we release new system features. We will endeavour to provide at least one working days notice of any scheduled outage.

We will use commercially reasonable efforts to make Collxtion available 99.95% of the time, excluding planned maintenance periods.

Technical support is guaranteed via email between 8.00am and 5.00pm (NZST) with a 30 minute response delay. Phone support is also available during the same hours  +64 7 571 1060.

You are encouraged to report objectionable material or inappropriate behaviour to the site administrator immediately. We will ensure the matter is investigated in a timely manner.

Administrators may access your portfolio and its contents at anytime, however they will avoid doing so unless specifically required to support your use of Collxtion or as per these terms and conditions. Should the case arise, you will receive notification your portfolio has been accessed.

Your obligations

The privacy statement should be considered an extension of these Terms and conditions and be read by all users.

Your Collxtion account will expire after a given period of time (after the 30 day free trial if you choose not to subscribe), as set by the site administrator. You will receive an email reminder shortly before your account is due to expire with an option to subscribe (see Pricing - all pricing excludes taxes and duties) and we suggest you save your portfolio to your personal computer at this time so that you may reuse it in the future.

All files and content you upload to Collxtion are subject to New Zealand Copyright legislation. You are responsible for ensuring you have appropriate permission to reproduce and publish any work that is not your own. Incidents of plagiarism will be dealt with in accordance to your educational institution's policy.

You must not use your portfolio to store or display offensive material. If an administrator receives report of any objectionable material within your portfolio, your account will be suspended and your access to Collxtion frozen pending an investigation in accordance to the Student Conduct Policy or equivalent of your educational institution. Where no conduct policy exists, the matter will be referred to an appropriate staff member of your institution or organisation.

If the site administrator receives report of any inappropriate behaviour on your part, where it relates to Collxtion, your account will be suspended and your access to Collxtion frozen pending an investigation in accordance to the conduct policy or equivalent of your institution or organisation. Where no conduct policy exists, the matter will be referred to an appropriate staff member of your institution or organisation.

Inappropriate behaviour includes misuse of the objectionable material reporting system, intentionally attempting to load files with virus content, placing objectionable or excessive feedback or comments on any other user's portfolio and any other behaviour deemed to be a nuisance or offensive by an administrator.

Any unsolicited contact you receive as a result of personal information you have publicly released via your portfolio is your responsibility. However, any misconduct in behaviour from users of the system should be reported to the site administrator immediately.

We may occasionally make minor adjustments to our terms and condition to reflect changes to the system and in response to user feedback. As such we suggest you check the terms and conditions each time you visit this site. We will however notify users of any major changes to the terms and conditions via the Collxtion homepage.